Privacy Policy
Last Updated: July 16, 2026
Welcome to Rent Vilo (“Rent Vilo,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile applications, and related services (collectively, the “Platform”).
By accessing or using Rent Vilo, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Date of birth (where required)
- Profile photo (optional)
- Mailing address
- Government-issued identification (where required)
Account Information
- Username
- Encrypted password
- Account preferences
- Saved properties
- Wishlist and favorites
Rental Information
- Rental preferences
- Budget
- Preferred locations
- Move-in dates
- Property inquiries
- Booking requests
- Messages exchanged through the Platform
Payment Information
Payments are securely processed through trusted third-party payment providers. Rent Vilo does not store complete payment card information.
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Language preferences
- Login history
- Referral source
- Usage statistics
2. Cookies and Similar Technologies
- Keep you signed in
- Remember your preferences
- Improve website performance
- Understand user behavior
- Detect fraud
- Enhance security
3. How We Use Your Information
- Create and manage your account
- Display personalized property recommendations
- Connect renters with landlords
- Respond to support requests
- Process subscriptions and payments
- Improve our Platform
- Prevent fraud
- Comply with legal obligations
- Send important notifications
4. How We Share Information
We do not sell your personal information.
- Property owners and managers
- Payment processors
- Cloud hosting providers
- Analytics and security providers
- Professional advisers
- Government authorities when required by law
5. Property Listings
Information included in public property listings may be visible to anyone visiting the Platform. Users submitting listings are responsible for ensuring they have the legal right to publish such information.
6. Communications
Messages exchanged through Rent Vilo may be processed to deliver messages, detect spam, prevent fraud, improve customer support, and maintain Platform security.
7. Data Retention
We retain personal information only as long as necessary to provide our services, maintain your account, resolve disputes, and comply with legal obligations.
8. Data Security
We implement appropriate technical, administrative, and organizational safeguards to protect your information. However, no online system is completely secure.
9. Your Privacy Rights
- Access your information
- Correct inaccurate information
- Update account details
- Request deletion
- Restrict processing
- Request data portability
- Withdraw consent where applicable
10. Children’s Privacy
Rent Vilo is intended for users aged 18 years or older. We do not knowingly collect personal information from children.
11. Third-Party Links
Our Platform may contain links to third-party websites. We encourage you to review their privacy policies before providing any personal information.
12. International Data Transfers
Your information may be processed or stored in countries outside your country of residence with appropriate safeguards where required.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates become effective once published on the Platform.
14. Contact Us
Rent Vilo
Email:
privacy@rentvilo.com
Website:
https://rentvilo.com